Simpfying Talent Management Process on Codex​ Telkom

Years:
2022
Platforms:
Website
Services:
On-Demand UIUX

Codex partnered with Gizalab, to conduct a comprehensive UI/UX audit and overhaul the TMS platform. This article highlights the project background, goals, team, process, and key features of the transformed Talent Management System, showcasing how user-centric design principles can drive meaningful improvements in operational efficiency and user experience.

 
Project Background

Simplify Recruitment & Monitoring Performance with Talent Management System

Our client, Codex, a leading Telecommunication company in Indonesia, recognized the critical need for digital transformation within its Digital & Technology Business Directorate. To support this endeavor, they embarked on developing a Talent Management System (TMS) platform. The platform aims to simplify recruitment processes and monitor the performance of digital talents crucial for the company’s evolution. However, user feedback highlighted significant usability issues within the TMS, hindering operational efficiency.

Goals

Enhance User Engagement and Satisfaction

We began by identifying and resolving any usability issues that may be detracting from the user experience within the TMS platform. Our focus was on improving the readability, accessibility, and visibility of design elements to ensure that users can easily navigate and interact with the system. Additionally, we worked to enhance user engagement and satisfaction by implementing features and enhancements that make the TMS platform more intuitive and user-friendly.

Team

Team In Charge

The project was undertaken by Giza Lab, collaborating with the Codex’s product department. Giza Lab’s team consisted of researchers, designers, and developers dedicated to enhancing user experience through comprehensive UI/UX auditing and design optimization.

UIUX Designer

User Researcher

UX Writers

UIUX Designer

User Researcher

UX Writers

Process

Process

UI/UX Audit

  • Giza Lab conducted a thorough examination of the TMS platform, led by our team of researchers
  • The audit aimed to identify usability issues and assess the readability, accessibility, and visibility of the existing design

Design Improvement

  • Based on the findings from the UI/UX audit, Giza Lab formulated design optimization strategies
  • The team implemented revisions to existing design elements and introduced new features to enhance user experience

Validation

  • Following the implementation of design improvements, Giza Lab conducted a validation phase
  • Feedback from users was gathered, and key metrics were analyzed to measure the effectiveness of the changes
  • Further adjustments were made based on user feedback to ensure optimal usability and engagement

Features

Dashboard Enhancement

  • Giza Lab conducted a thorough examination of the TMS platform, led by our team of researchers
  • The audit aimed to identify usability issues and assess the readability, accessibility, and visibility of the existing design

Design Optimization

  • Revised design elements for improved readability and accessibility
  • Implementation of modern UI design principles to enhance user engagement

User Feedback Integration

  • Seamless integration of user feedback mechanisms to continually refine the user experience.
  • Iterative design approach to address evolving user needs and preferences.

Through collaboration with Giza Lab, our client successfully transformed their Talent Management System, addressing usability issues and enhancing user experience. The revamped TMS platform now offers intuitive navigation, improved readability, and enhanced engagement, aligning with the company’s digital transformation objectives. With a user-centric approach driving design enhancements, the TMS platform is poised to support the Codex’s ongoing growth and innovation initiatives.

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